Return/Refund Policy

If you have enrolled for a course with nlsat.in and have made the required payment for the same,

We appreciate your purchase of a course/coaching/test series from us. Our utmost priority is to provide our students/customers with an outstanding learning experience. Similar to any online purchase, the following terms and conditions outline our Refund Policy. By purchasing a course on the Site, you acknowledge your agreement to the conditions of our Refund Policy as specified below.

Cancellation & Refunds
1. Prior to subscribing to any of the subscription plans, we strongly advise you to carefully review the terms and conditions associated with the subscriptions.

2. It is important to note that once you have subscribed, you will not be able to alter or cancel your chosen subscription plan. Upon subscribing and completing the necessary payment for any online subscriptions, your decision will be considered final, and no changes, modifications, or refunds will be possible. Mock test series are also non-refundable.

3. We acknowledge that circumstances may change, and we respect your decision-making process. We understand that certain courses may not fully align with your current requirements. To provide you with the utmost flexibility, we offer the opportunity to preview our demo classes and materials before committing to a course subscription. Please note that once payment is made, no refunds will be issued.

4. If you purchase any course by mistake, you can request to change it to another batch of the same amount within 24 hours of the purchase.

5. Refunds: Duplicate payment
In case of a duplicate payment made by the customer, a refund will be initiated upon receipt of an email containing the necessary proofs. The customer should send the email to admin@nlsat.in within 24 hours of the transaction. Once the refund is approved, it will be processed within 7 days.

NLSAT Self Prep strictly adheres to this clauses and will not entertain any requests, grievances, or complaints regarding refunds at a later stage.

Purchases returned within this time frame will be refunded in the original form of payment, minus any convenience charges(2%). Once a refund is issued, your banking institution may take up to 10 business days for this to be applied to your account.

CONTACT INFORMATION

Questions about the Refund/Return Policy should be sent to us at admin@nlsat.in