LEGAL · NLSAT SELF PREP
Terms of Service
Effective date: 01/07/2023 Applies to: nlsat.in
Please read these Terms of Service carefully before accessing or using NLSAT Self Prep. By accessing, registering for, or using any part of the website or the Services, you agree to be bound by these Terms of Service.
1. OVERVIEW & OWNERSHIP
1.1This website, nlsat.in, together with all information, tools, content and services made available through it (“NLSAT Self Prep”, the “Platform”, the “Services”), is owned and operated by Lawfren, trading as Lawfren (a unit of Frenacademy). Throughout the Platform, the terms “we”, “us” and “our” refer to Lawfren.
1.2Lawfren is the owner and parent of NLSAT Self Prep. Lawfren owns all right, title and interest in and to NLSAT Self Prep, the Platform, the domain nlsat.in, the Services, all Content, and all associated intellectual property, brands, marks, data and goodwill. NLSAT Self Prep is a brand and unit operated under, and belonging to, Lawfren (lawfren.com), which is its parent platform.
1.3Lawfren offers the Platform conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting the Platform and/or purchasing anything from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the Platform, including without limitation browsers, customers and contributors of content.
1.4Any new features or tools added to the Platform shall also be subject to these Terms. We reserve the right to update, change or replace any part of these Terms by posting updates to the Platform. It is your responsibility to check this page periodically. Your continued use of or access to the Platform following the posting of any changes constitutes acceptance of those changes.
2. ELIGIBILITY & ONLINE STORE TERMS
2.1By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this Platform.
2.2Where a user is below 18 years of age, use of the Platform is permitted only with the involvement of, and consent from, a parent or lawful guardian who accepts these Terms on the minor’s behalf. We do not direct targeted advertising at users we know to be minors.
2.3You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
2.4You must not transmit any worms, viruses or any code of a destructive nature.
2.5A breach or violation of any of these Terms will result in the immediate termination of your Services.
3. GENERAL CONDITIONS
3.1We reserve the right to refuse service to anyone, for any reason, at any time.
3.2You understand that your content (not including credit card information) may be transferred unencrypted and involve (i) transmissions over various networks, and (ii) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
3.3You agree not to reproduce, duplicate, copy, sell, share access or user ID, resell or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the Platform through which the Service is provided, without our express written permission.
3.4You agree not to use multiple devices for access. A maximum of two (2) devices is permitted. If it is found that multiple devices are being used, your account will be blocked.
3.5The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
4. ACCOUNT, REGISTRATION & BILLING INFORMATION
4.1You agree to provide current, complete and accurate purchase and account information for all purchases made on the Platform. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
4.2You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account. You must not share, transfer or sell your account, or permit any other person to use it.
4.3We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order, including orders placed under the same customer account, the same payment instrument, or the same billing address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
5. OWNERSHIP & INTELLECTUAL PROPERTY
5.1All Content and all intellectual property rights in the Content and the Platform including all courses, video lectures, live and recorded classes, mock tests, question banks, notes, PDFs, study material, text, graphics, audio, software, compilations, the names “NLSAT Self Prep”, “Lawfren” and “Frenacademy”, logos, trade marks and course design are owned by, and vest solely in, Lawfren, or are licensed to Lawfren
5.2As the owner and parent of NLSAT Self Prep, Lawfren retains full and exclusive rights over the Platform, the Content, the Services, all user submissions used pursuant to these Terms, and all data generated through the Platform, and may exercise, license, assign or enforce those rights across the Lawfren group (Lawfren, Frenacademy and their affiliates and brands, the “Group”).
5.3Nothing in these Terms grants you any right, title or interest in the Content or the Platform other than the limited licence expressly set out in Clause 6. All rights not expressly granted are reserved by Lawfren.
6. GRANT OF LIMITED LICENCE
6.1Subject to your compliance with these Terms and payment of applicable fees, Lawfren grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to access and view the Content for your own personal, non-commercial exam-preparation use, for the duration of your enrolment or subscription.
6.2This licence confers no ownership and may be revoked at any time in accordance with these Terms. All rights not expressly granted are reserved by Lawfren.
7. ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
7.1We are not responsible if information made available on the Platform is not accurate, complete or current. The material is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate or more timely sources. Any reliance on the material is at your own risk.
7.2The Platform may contain certain historical information, which is not current and is provided for reference only. We reserve the right to modify the contents of the Platform at any time, but have no obligation to update any information. You agree that it is your responsibility to monitor changes to the Platform.
8. MODIFICATIONS TO THE SERVICE & PRICES
8.1Prices for our products are subject to change without notice.
8.2We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice if we feel that our rights are being affected due to piracy or any other circumstance whatsoever. We have reserved the right on downloading our Content.
8.3We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
8.4For mock tests, you may not exceed the login count assigned for the mock, because we incur additional costs for excess usage. If you exceed the assigned login count, or share access with other people, you must either purchase the mock again or pay the applicable bandwidth cost. The return/refund policy is subject to this clause.
9. PRODUCTS OR SERVICES
9.1Certain products or services may be available exclusively online through the Platform. These may have limited quantities and are subject to return or exchange only according to our Return Policy (Clause 29).
9.2We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction, on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on the Platform is void where prohibited.
9.3We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
10. OPTIONAL TOOLS
10.1We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
10.2You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any such use is entirely at your own risk and discretion, and you should ensure you are familiar with and approve of the terms on which those tools are provided by the relevant third-party provider(s).
10.3We may, in the future, offer new services and/or features through the Platform. Such new features and/or services shall also be subject to these Terms.
11. THIRD-PARTY LINKS
11.1Certain content, products and services available via our Service may include materials from third parties. Third-party links may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and will not have any liability for any third-party materials or websites.
11.2We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review the third party’s policies and practices carefully before you engage in any transaction. Complaints regarding third-party products should be directed to the third party.
12. USER COMMENTS, FEEDBACK & OTHER SUBMISSIONS
12.1If, at our request or otherwise, you send creative ideas, suggestions, proposals, plans, contest entries or other materials, whether online, by email, by post or otherwise (“comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are under no obligation (i) to maintain any comments in confidence; (ii) to pay compensation for any comments; or (iii) to respond to any comments.
12.2We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, obscene or otherwise objectionable, or that violates any party’s intellectual property or these Terms.
12.3You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other proprietary right, and will not contain libellous, unlawful, abusive or obscene material, or any malware. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy.
13. PERSONAL INFORMATION — PUBLICITY, LIKENESS & MARKETING
13.1By using the Platform, our products, or any forms made available on nlsat.in, you grant Lawfren and the Group the right to use submitted information — including your name, photograph, video, audio, rank, marks, percentile, percentage, college admitted into, course enrolled, success story, test performance, interview recordings, and exam outcome — for internal research, testimonials, and marketing and promotional purposes, including statistical and public ranking disclosures, for so long as permitted under these Terms.
13.2This includes the right to edit, crop, resize, format, combine, reproduce, retouch, AI-enhance and otherwise modify such material without further approval. Such modifications may include, without limitation, improving image or video quality, correcting lighting, colour or background, removing or replacing backgrounds, enhancing clarity, and digitally adding, removing or modifying clothing, branding, logos, accessories or other visual elements (including adding a Lawfren-branded T-shirt or other Lawfren branding), provided that such modifications do not materially misrepresent your identity, examination results, academic achievements, statements or testimonials.
13.3You acknowledge and agree that promotional material incorporating such submitted information, whether in its original or modified form, may continue to be displayed, reproduced, distributed and reused for the duration specified in the Termination clause (Clause 24) — currently three (3) years from your last interaction with the relevant Service — subject to the removal process and exceptions described therein.
13.4The rights granted under this Clause are for the marketing and promotional purposes of Lawfren and the Group, and are exercisable by Lawfren as owner of NLSAT Self Prep. This Clause governs the use of your submitted information in our own and the Group’s promotional materials.
13.5If you have used any of our resources (paid or free) and have successfully cracked any 3-Year LL.B entrance examination (such as NLSAT, NLUO NAIET, DSNLU DET, MHCET or similar), we may: (i) contact you for success-story features or interviews; (ii) mention your name and exam result in our promotional content (including the website, emailers, social media and advertisements); and (iii) use the information in statistical results and ranks reported publicly.
13.6The above applies irrespective of whether the Service is paid, complimentary, scholarship-based, promotional or entirely free of charge.
13.7You acknowledge that examination ranks and published results are generally public information released by examining authorities. Lawfren may compile, analyse, reproduce and publish such information together with user-submitted information for educational and promotional purposes.
13.8You agree to this use by continuing to use our Services or filling out any of our forms. If you object to such use, you must notify us in writing at admin@nlsat.in, and your objection will be processed in accordance with the timelines, procedures and exceptions set out in these Terms.
14. ERRORS, INACCURACIES & OMISSIONS
14.1Occasionally there may be information on the Platform or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you have submitted your order).
14.2We undertake no obligation to update, amend or clarify information in the Service, except as required by law. No specified update or refresh date should be taken to indicate that all information has been modified or updated.
15. PROHIBITED USES
15.1In addition to other prohibitions in these Terms, you are prohibited from using the Platform or its content:
15.2for any unlawful purpose;
15.3to solicit others to perform or participate in any unlawful acts;
15.4to violate any international, federal, provincial, state or local regulations, rules, laws or ordinances;
15.5to infringe upon or violate our intellectual property rights or those of others;
15.6to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability;
15.7to submit false or misleading information;
15.8to upload or transmit viruses or any other malicious code that may affect the functionality or operation of the Service or any related website;
15.9to collect or track the personal information of others;
15.10to spam, phish, pharm, pretext, spider, crawl or scrape;
15.11for any obscene or immoral purpose; or
15.12to interfere with or circumvent the security features of the Service or any related website. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
16. ANTI-PIRACY & LIQUIDATED DAMAGES
16.1You must not, and must not permit or assist any person to, download, screen-record, screenshot, copy, reproduce, republish, redistribute, resell, rent, sublicense, mirror or publicly display any Content, except where an explicit download function is provided for offline personal use; nor circumvent, disable or interfere with any security or access-control feature of the Platform; nor use any Content or the Platform to operate or assist any competing coaching or test-preparation service.
16.2Unauthorised reproduction or distribution of the Content causes loss that is difficult to quantify precisely. Accordingly, each instance of unauthorised reproduction, sharing or distribution shall entitle Lawfren to liquidated damages of [₹ AMOUNT — a genuine pre-estimate of loss] per instance, which the parties agree is a genuine pre-estimate of loss and not a penalty, without prejudice to our right to seek injunctive relief and to pursue civil and criminal remedies, including under the Copyright Act, 1957 and the Bharatiya Nyaya Sanhita, 2023.
17. NO GUARANTEE OF RESULTS
17.1The Platform provides educational and preparatory Services only. We do not guarantee any particular examination result, rank, score, admission, selection or outcome. Any references to past student results, ranks or success are illustrative and are not a promise of similar results for you. Your results depend on many factors outside our control, including your own effort, aptitude and examination conditions.
18. DATA PROTECTION & PRIVACY
18.1We process your personal information in accordance with our Privacy Policy and applicable law, including the Information Technology Act, 2000 and the rules made thereunder. Consent for the collection and use of your information is obtained through the Platform, and you may withdraw consent or raise a grievance by contacting our Grievance Officer (Clause 27).
18.2We may share your information with (i) service providers and processors who process it on our behalf under contract, such as payment gateways, hosting, communications (email / SMS / messaging) and analytics providers; and (ii) other entities within the Group. Any such processing is subject to appropriate confidentiality and security arrangements.
19. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
19.1We do not guarantee, represent or warrant that your use of the Service will be uninterrupted, timely, secure or error-free, or that the results obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods, or cancel it at any time, without notice.
19.2You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you are (except as expressly stated by us) provided “as is” and “as available”, without any representation, warranties or conditions of any kind, express or implied, including all implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement. The Content does not constitute legal or professional advice.
19.3In no case shall NLSAT Self Prep, Lawfren, or our partners, officers, directors, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind including lost profits, lost revenue, lost savings, loss of data, replacement costs or similar damages, whether based in contract, tort (including negligence), strict liability or otherwise arising from your use of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including any errors or omissions in any content, even if advised of their possibility.
19.4To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with these Terms and your use of the Platform shall not exceed the total fees actually paid by you to us in the six (6) months immediately preceding the event giving rise to the claim. Where any jurisdiction does not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law. Nothing in these Terms excludes any liability that cannot be excluded under applicable law.
20. INDEMNIFICATION
20.1You agree to indemnify, defend and hold harmless NLSAT Self Prep, Lawfren, and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from and against any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of any third party.
21. CHARGEBACKS
21.1If you initiate a chargeback, payment reversal or dispute with your bank or payment provider in bad faith or in breach of these Terms, we may immediately suspend or terminate your account and retain the right to recover the disputed amount together with any costs and charges we incur, without prejudice to our other remedies.
22. FORCE MAJEURE
22.1We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, civil unrest, governmental action, power or internet failures, or failures of third-party service providers or infrastructure.
23. SEVERABILITY
23.1If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.
24. TERMINATION
24.1The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
24.2The modules available on the Platform shall remain valid until the major examination that is covered through the module, after which they shall cease to exist and expire automatically.
24.3By registering for, accessing or using any Lawfren or NLSAT Self Prep resource (whether paid or free), including mock tests, courses, webinars, events, study material or other services, the user expressly authorises Lawfren to use the user’s name, photograph, examination scores, ranks, results, testimonials, college admission details, videos, audio recordings and any other information voluntarily submitted, for educational, verification, research, marketing, promotional and archival purposes.
24.4Such authorisation shall remain valid for a period of three (3) years from the date of the user’s last interaction with the relevant service or resource. During this period, the user shall not be entitled to require the removal of any promotional material, advertisements, brochures, social media posts, website content, rankings, success stories or other material lawfully created using such information pursuant to this consent.
24.5Upon expiry of the three-year period, the user may request deletion of such personal information from Lawfren’s promotional materials by writing to admin@nlsat.in. Subject to applicable law and any legitimate legal, regulatory, evidentiary or archival obligations, Lawfren shall use reasonable efforts to remove or anonymise such personal information within a reasonable period.
24.6Nothing in this clause shall require Lawfren to recall, destroy or modify printed publications already distributed, archived materials maintained for legal or evidentiary purposes, or third-party publications or social-media shares that are beyond Lawfren’s reasonable control.
24.7If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination, and/or we may deny you access to our Services (or any part thereof).
25. ENTIRE AGREEMENT
25.1Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
25.2These Terms, and any policies or operating rules posted by us on the Platform or in respect of the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including any prior versions of these Terms).
25.3Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
26. GOVERNING LAW & JURISDICTION
26.1These Terms, and any separate agreements whereby we provide you Services, shall be governed by and construed in accordance with the laws of India.
26.2Subject to Clause 26.3, the courts at Bengaluru, Karnataka shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Platform.
26.3Nothing in this Clause affects any non-excludable statutory right of a consumer to approach a Consumer Disputes Redressal Commission or other forum under the Consumer Protection Act, 2019.
27. GRIEVANCE REDRESSAL
27.1In accordance with the Information Technology Act, 2000 and the rules made thereunder, complaints and grievances (including regarding Content, personal information, or withdrawal of consent) may be addressed to our Grievance Officer:
Grievance Officer
Email: admin@lawfren.com
Address: 29/A, 2nd Main, 7th Cross Road, NR Colony, Bengaluru – 560050, Karnataka, India
Phone: +91 8618274496
27.2We will acknowledge grievances promptly and endeavour to resolve them within the timelines prescribed under applicable law.
28. ASSIGNMENT
28.1You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Lawfren may assign or transfer its rights and obligations under these Terms, including to any member of the Group or in connection with a merger, acquisition or reorganisation, without your consent.
29. RETURN POLICY & NO-REFUND POLICY
29.1NLSAT Self Prep at all times reserves the right to make any changes to the courses.
29.2If you have enrolled for a course and made the required payment, the refund timeline is limited to 24 hours from purchase, in case the course is not provided as per the required promises for course content. Refund timelines depend on bank turnaround time and related RBI guidelines, and may be subject to change from time to time.
29.3Purchases can be returned with an original receipt within 24 hours of purchase. Purchases returned within this time frame will be refunded in the original form of payment, minus any convenience charges (2%). Once a refund is issued, your banking institution may take up to 10 business days for it to be applied to your account.
29.4By purchasing any course or service, you agree that all sales are final.
29.5Refunds shall not be entertained under any circumstance, including but not limited to dissatisfaction, non-usage, or change in exam plans.
29.6Refunds will only be considered in case of complete non-delivery of services and where a written request is submitted within 24 hours of purchase, provided the course material (videos, PDFs, tests) has not been accessed.
29.7Once digital content has been accessed or delivered (even partially), no refund or reversal shall be possible.
29.8Refunds, if approved exceptionally, shall be subject to deduction of payment-gateway charges and will be processed according to banking timelines. Nothing in this Clause limits any non-excludable right you may have under the Consumer Protection Act, 2019.
30. CHANGES TO TERMS OF SERVICE
30.1You can review the most current version of these Terms at any time on this page.
30.2We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to the Platform. It is your responsibility to check this page periodically. Your continued use of or access to the Platform following the posting of any changes constitutes acceptance of those changes.
31. CONTACT INFORMATION
31.1Questions about these Terms of Service should be sent to us at:
NLSAT Self Prep owned and operated by Lawfren, trading as Lawfren (a unit of Frenacademy)
Email: admin@lawfren.com
Address: 29/A, 2nd Main, 7th Cross Road, NR Colony, Bengaluru – 560050, Karnataka, India
Phone: +91 8618274496
Websites: nlsat.in · lawfren.com
© 2023 Lawfren (a unit of Frenacademy). NLSAT Self Prep is owned and operated by Lawfren. All rights reserved. These Terms should be read together with the Privacy Policy.
